Remember the last time you were in an intense conversation with a colleague or friend? Think about a time when you were moving towards a disagreement and were both trying to understand each other's perspective and sliding into a heated …
silence
Serpents, Bugs, Wasps- What is Your Nonverbal Communication Pin?
Madeline Albright wore a serpent pin when negotiating with Saddam Hussein because he called her a serpent. She wore a pin with bug when meeting with Putin after she learned that Russians were wire taping the state department. Albright even …
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Silence: A Tool for Building Collaboration
We were sitting in silence at a Friends (Quaker) Meeting service. The silence was broken by a man who stood up and starting ranting about his concerns and political perspectives. He became louder and louder. This was not the place for this …
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